Terms and Conditions – Ultra WiFi, Powered by Plume HomePass® service

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  1. The add-on UltraWiFi, Powered by Plume HomePass® service, shall be provided in conjunction with both existing and new 24-month Contracts of commercially available Business internet services.
  2. The monthly subscription fee for the add-on UltraWiFi, Powered by Plume HomePass® service, shall be provided at a discounted price for the entire duration of the 24-month Contract. Upon the expiry of the 24-month Contract, the offered discount shall cease to be valid unless a new 24-month Contract is renewed.
  3. The SuperPod™ devices relating to the add-on UltraWiFi, Powered by Plume HomePass® service offered, shall remain in Cablenet’s ownership and shall be returned to the Company if the subscriber opts to terminate the specific service.
  4. There is a maximum number of five (5) SuperPod™ devices per subscription.
  5. In the event of a faulty SuperPod™ device, the subscriber must immediately inform Cablenet in order to take the necessary actions.
  6. In order to use the add-on UltraWiFi, Powered by Plume HomePass® service, a user account will need to be created via the HomePass® App (third party provider). While registering to the application, a valid personal email address must be provided by the subscriber, for the activation of the service. The subscriber acknowledges that without providing their valid personal email address, the use of the service will not be feasible.
  7. The HomePass® App is available free of charge, on the App Store for iOS devices and on Google Play for Android devices.
  8. For the optimal and effective delivery of the add-on UltraWiFi, Powered by Plume HomePass® service, SuperPod™ devices shall collect data regarding their usage and performance of the service.
  9. The provision of the add-on UltraWiFi, Powered by Plume HomePass® service, shall be governed by the General Terms and Conditions for the Provision of Services and also the Special Terms and Conditions for the Provision of Services, as specified by Cablenet.
  10. For more information, please contact our Business Call Center on 120.